These terms and conditions apply to your:
- application for membership with,
- enrolment in a learning course held by; and/or
- attendance at an event held by,
the Australian Institute of Health & Safety (AIHS) Ltd (AIHS, we, us, our). It is your responsibility to review these terms and conditions prior to application or registration.
By signing up for an event, educational or learning course or making an application for membership, you are agreeing to these terms and conditions. We reserve the right to amend these terms and conditions at any time and will provide the most recent version on our website.
If any provision of these terms and conditions is deemed invalid or unenforceable, all or part of that provision will be severed from the terms and conditions and will not affect the enforceability of the remaining provisions of the terms and conditions. These terms and conditions are governed by the laws of Victoria, Australia.
All prices are inclusive of GST. All payments are made in Australian dollars (AUD) and can be made using the following methods: Credit Card (Visa and Mastercard), or via Direct Deposit. Bank Account Name: Safety Institute of Australia Ltd. BSB: 033 017 Account: 26 3107
Privacy Notice
AIHS is concerned with the protection of your privacy. AIHS collects and stores your personal information in accordance with the privacy principles contained in the Privacy Act 1988 (Cth)(Privacy Act), as amended, for the purposes of providing membership services, education and training programs, and to manage our relationship with you. You consent to us collecting, holding, using, and disclosing your information outlined the AIHS Privacy Policy.
EVENTS, LEARNING & PROFESSIONAL DEVELOPMENT
1. Payment & Registration
Payment:
- Full payment is required within 7 days of registration or at least one week prior to the event/course start date, whichever comes first.
- Registrations within 1 week of the event/course require immediate payment.
- Unpaid registrations will not be confirmed, and participants will not receive access to in-person or online events.
Early Bird Registration:
- Early bird payments must be completed before the end of the early bird period. Otherwise, standard registration fees will apply.
Invoices & Receipts:
- Registrants may pay immediately or request an invoice.
- AIHS invoice terms: payment due 7 days from issue or one week prior to enrolment closure, whichever is earlier.
- Payment receipts can be accessed through your AIHS portal or by contacting the AIHS Events team.
2. Health, Safety & Behaviour
Health & Safety:
- Attendees must comply with all health and safety protocols at in-person events.
- Do not attend if experiencing illness symptoms.
Behaviour:
- Professional and appropriate behaviour is expected. AIHS reserves the right to deny entry or remove any person acting inappropriately.
Audio, video, and photography may be restricted at certain venues; recording online courses without permission is prohibited.
Canvassing & Promotion:
- Promotional materials may only be distributed by approved sponsors.
- Unauthorized distribution or canvassing may result in removal from the event and revocation of AIHS membership.
3. Registration Discounts & Eligibility
- AIHS events may offer member and group rates. Check each event page for options.
- Discounts and promotional offers are exclusive, non-transferable, and limited to one per registration.
- Member registration rates are non-transferable; registering under a member rate requires you to be a current financial AIHS member.
- Registration is confirmed only upon payment receipt. If no confirmation is received within 24 hours, contact [email protected].
4. Substitutions & Sharing
- Substitutions are allowed with prior notification to AIHS.
- Substitutes must adhere to membership/registration requirements.
- One registration cannot be shared by multiple individuals.
5. Special Requirements
- Special dietary or physical requirements must be submitted at least 14 days prior to the event.
- Requests may be indicated in your AIHS profile or emailed to [email protected]. Last-minute requests cannot be guaranteed.
6. Cancellation & Refund Policy
6.1 General Events & Courses
- Cancellations must be received in writing 7 days prior to the event.
Refund schedule:
Credits for future events may be issued only in cases of illness or COVID-19, with a medical certificate, and are valid for 12 months.
Credits cannot be used to purchase and are not available for Australia Workplace Health & Safety Awards or Symposium event tickets; refunds will be given based on the above schedule.
Substitutions are permitted with prior notification.
6.2 National Conference
- Cancellations must be received in writing 60 days prior to the conference.
- Administration fee of $150 applies to cancellations made before this date.
- Credits are not available; refunds are provided only according to the following schedule:
- 60+ days: 75% refund (minus $150 fee)
- Credits obtained from other AIHS events cannot be used to purchase tickets for this AIHS event.
6.3 Cancellation by AIHS
- AIHS may cancel, reschedule, or postpone events due to Force Majeure (e.g., natural disasters, government restrictions, epidemics, strikes).
- AIHS will make reasonable efforts to notify registrants via email and the event webpage.
- Refunds issued are the sole remedy; AIHS is not liable for additional costs such as travel or accommodation.
7. Limitation of Liability
- To the extent permitted by law, AIHS excludes all warranties related to registration.
- Liability under Australian Consumer Law is limited to the ticket price plus booking/delivery fees.
- AIHS is not liable for indirect or consequential loss (e.g., profit, data, or reputation loss).
- Force Majeure events affecting program delivery are exempt from liability.
8. Program Changes
- Programs are confirmed at the date of publication.
- AIHS reserves the right to modify the program.
- If the revised program does not meet expectations, the “Cancellation by You” policy applies.
9. Image Release
- Delegates grant AIHS permission to use images or videos containing their likeness for promotional, educational, or research purposes.
- Attendees are not entitled to remuneration.
- To opt out, notify AIHS at [email protected] prior to the event.
10. Intellectual Property & Recording
- Events may be recorded, including through AI-enabled recording tools, for quality assurance, training, and member access purposes.
- All speaker content, materials, and recordings are the intellectual property of AIHS and/or the presenter.
- Access to event content and recordings is restricted to registered attendees only.
- Unauthorised recording, copying, sharing, broadcasting, or distribution of any event content is strictly prohibited under Australian intellectual property laws.
- Breach of these conditions may result in removal from the event, withdrawal of access to materials, or other actions as permitted by law.
- Respecting intellectual property ensures AIHS can continue providing high-quality content for future events.
MEMBERSHIP
Membership fees: Individual annual membership fees are due in full on joining AIHS or on anniversary of joining. A reminder email will be sent to the email address on file prior to the renewal date. Membership fees are non-refundable and payable in full.
A membership does not entitle you to a refund for previous events registered for and attended at the non-member rate.
Failure to pay membership fees at renewal: Memberships not paid by the renewal date will fall into a ‘grace’ period for three months from the renewal date. Renewal within the ‘grace’ period will be backdated to the renewal date and the membership status will be made ‘current. Failure to renew before or during the ‘grace’ period will lead to membership expiration and you will cease to be an AIHS member.
Membership benefits will be cancelled upon membership expiration. If your membership expires, you must not use any AIHS professional designation after your name or otherwise claim to be a member of the AIHS. Payment of membership after the expiration date will be treated as a new membership.
Invoices: When you complete your membership application form and choose to ‘pay later’, this becomes a tax invoice in compliance with ATO requirements. This can be used to make payment and you can keep this on file for your tax records.
Please note: AIHS’s invoice payment terms for membership are 7 days from date of issue.
CPD – Continuing Professional Development
Requirement for certification: To maintain your Certification status as ‘current’ you are required to complete a range of Professional Development activities to accrue an annual amount of 20 hours. You can refer to the CPD Points Guide for help with which activities accrue CPD hours.
For an event or learning course that is run by the AIHS, CPD hours will be displayed on the event description page. When AIHS members register and attend the event or course, the relevant CPD hours will display on your AIHS Member Profile.
For any external events that are eligible for CPD, it is the responsibility of AIHS members to update their own CPD record on their AIHS Member Profile. AIHS members who have registered for an event but are unable to attend must notifying AIHS of non-attendance by emailing [email protected]
For all CPD queries, please contact [email protected]
The following terms and conditions apply specifically to AIHS membership products and services.
Eligibility: Eligibility for AIHS membership is set out in Section 8 of the AIHS By-Laws.
AIHS reserves the right to review your application and determine the acceptance or rejection of your application in accordance with the criteria for these eligibility requirements and according to its reasonable discretion. If accepted, your AIHS membership is valid for a period of 12 months unless otherwise stated.
AIHS constitution, code of ethics and by-laws: Upon applying to become a member of AIHS, you agree to the AIHS constitution, the code of ethics and professional conduct, and all by-laws, notices, and directives of AIHS.
Cancellation/refund policy: Subject to any rights you may have under law, AIHS can only provide a refund of membership fees in limited circumstances.
Transfer of membership: AIHS memberships are individual and non-transferable.
Upgrading membership: You may apply to upgrade your AIHS membership confirming you have met the eligibility requirements. The associated fee for the membership at the upgraded level will be payable.