Mentoring FAQs

Is the mentoring program open to non-members?

In line with the current AIHS policy, the program is an exclusive benefit to AIHS members only.

Is there a cost involved with participating?

The program continues to be free for AIHS members!

What happens if my membership expires during the program?

You will need to renew your membership before the program starts so that it covers the entire duration of the 6 month program.

What is a cohort?

The program will be run on cohorts of approximately 6 months duration and is supported by an electronic mentoring platform called Mentorloop. The cohorts will run one after the other, not concurrently.

Can I mentor more than one person?

Absolutely! Please indicate this availability in your Mentorloop profile.

What is Mentorloop?

Mentorloop is a mentoring software platform designed to facilitate and enhance mentoring programs. It helps organisations match mentors with mentees, manage the mentoring relationships, and track the progress and outcomes of the program. Mentorloop offers various features, such as:
  • Profile Matching: Helps in matching mentors and mentees based on their interests, goals, and areas of expertise.
  • Communication Tools: Provides a platform for mentors and mentees to communicate, schedule meetings, and share resources.
  • Progress Tracking: Allows users to document their mentoring relationship, set goals, and track progress over time.
  • Resources and Support: Offers tools and resources to support mentors and mentees throughout their journey.

Mentorloop aims to make mentoring more accessible, efficient, and effective by leveraging technology to support meaningful connections and development.

How many places are available?

For Cohort 8, there will be a cap at 100 pairs or loops.

How much time does it take to complete the registration?

The process is simple and should take approximately 20 minutes to complete. Ensure you have included as much information as you can as this informs the algorithm for the program matches.

Can I register as a mentor and as a mentee?

Yes! You can register your interest as either a mentor or a mentee. You can then update this preference between cohorts if you would like to change your experience.

What if I am already registered as a mentor with the previous cohort?

You will receive an email asking if you would like to continue as a mentor in the next cohort. All you need to do is let us know you would like to continue as a mentor in the next cohort, either via the Mentorloop chat or by emailing [email protected]

How does the pairing process work?

Mentorloop uses a Smart Match algorithm which takes into account a unique set of matching criteria to provide you with us with the best possible set of equitable matches.
This is why it is essential to ensure that your profile reflects what you are looking for.

In-program FAQs

What do I do if I am successfully registered but haven’t been matched?

Yes, you can. You will need to contact the program coordinator and we will facilitate the change. This needs to be done within two weeks of the match being made.

How will issues be resolved if both parties are unable to come to an agreement?

The AIHS Mentoring Committee will assist with the resolution of any issues. Please read the Mentoring Conflict Resolution Process here.

What are the expectations and deliverables of both mentees and mentors?

The information will be delivered as part of the onboarding process, however, here are some key points:
  • It is a privilege to be involved in the program due to limited numbers and so it is expected that you will actively participate
  • There is an expectation that there will be an initial meeting between the mentor and mentee within two weeks of the match being made
  • If there has not been an initial meeting between the mentor and the mentee within two weeks of the match being made, please contact the program coordinator for assistance. If either party has not contacted the program coordinator, the loop will be dissolved, the inactive users will be removed from the current program and the space made available will be utilised to offer a match to other participants.

Are discussions between mentors and mentees confidential?

Yes absolutely. The Code of Ethics is available to read on the website.

When and how will mentoring sessions be held?

This is up to you! You may choose to meet during business hours or after hours. You can also decide if you want to meet face to face, by phone, virtually or in any combination of these that works for everyone in the loop.