Western Australia’s Department of Mines, Industry Regulation and Safety (DMIRS) recently issued a safety alert after an incident in which a young worker was assaulted during a robbery by three males at a 24-hour service station in March 2020.
The worker was new to the job and was working alone for the duration of the night shift.
At around 9 pm, the males entered separately and waited until all other customers had left, and one offender jumped over the hip-height counter and violently assaulted the worker.
Once the offenders left the station, the worker phoned 000 and was taken to hospital suffering abrasions and bruising.
The worker subsequently resigned and undertook trauma counselling.
The alert said there were a number of contributing factors to the incident:
The alert recommended a number of required actions and said the following measures will assist in developing a safe system of work: