AIHS Members $650 + GST
Non-members $750 + GST
Join us from Tuesday 14 July - Friday 17 July 2020 for an online workshop tile "Apply the Science of Safety with Usability Mapping Online Workshop: Industrial Safety & User Documentation"
This workshop is about engineering usability into enabling documents such as procedures, standards, guidelines and technical manuals. It applies to any document that is developed for the purpose of driving or guiding a behaviour.
All content is purely based on the sciences of human cognition, learning and behaviour patterns as well as psycholinguistics. If you write anything to enable anyone, this workshop is for you.
This workshop is for managers of writing teams as well as technical writers.
Date: Tuesday 14 July - Friday 17 July 2020
Time: 11am-2pm Daily (AEST)
Cost: AIHS Members $650 + GST | Non-members $750 + GST
Course Outline: Download the course outline here
Session 1: Tuesday 14 July 2020
Session 2: Wednesday 15 July 2020
Session 3: Thursday 16 July 2020
Session 4: Friday 17 July 2020
About the Presenter
A corporate psychologist by training, Klaus’s passion for Usability Mapping was triggered by a serious incident that endangered the life of an unsuspecting hospital patient. In search of the cause, he found only opinions, judgmental answers and countless rules.
This led him to the question: “How can well trained, focused and dedicated professionals make mistakes that could kill someone?” The question in turn led him to a lifetime of research, development and now promoting the scientific principles that underpin the development of safer, more usable documentation. He founded CAT-i in 2003 and has personally trained over 6,000 professionals in 38 organizations world-wide.
Born in Austria, Klaus now lives in Canada and spends his spare time on his second passion – music.
This session is endorsed by the AIHS