AIHS Members $1095 + GST
Non-members $1195 + GST
Join us on Monday 9 August, Tuesday 10 August Thursday 12 August and Friday 13 August 2021 for an online Usability Mapping Masterclass
This Masterclass is about engineering usability into enabling documents such as procedures, standards, guidelines and technical manuals. It applies to any document that is developed for the purpose of driving or guiding a behavior. All content is purely based on the sciences of human cognition, learning and behavior patterns as well as psycholinguistics.
This Masterclass is for those that have already completed our Usability Mapping Foundation Course.
During the Masterclass you will:
Date: Monday 9 August, Tuesday 10 August Thursday 12 August and Friday 13 August 2021
Time: 9:00am - 5:00pm (AEST) Each day
Cost: AIHS Members $1095 + GST | Non-members $1195 + GST
Course Format: Four days of eight hour online sessions: Interactive, online learning environment with group dynamics and many exercises.
What you will receive:
You will be rewarded with skills for a lifetime plus:
What you need:
What to bring:
About the Presenter
A corporate psychologist by training, Klaus’s passion for Usability Mapping was triggered by a serious incident that endangered the life of an unsuspecting hospital patient. In search of the cause, he found only opinions, judgmental answers and countless rules.
This led him to the question: “How can well trained, focused and dedicated professionals make mistakes that could kill someone?” The question in turn led him to a lifetime of research, development and now promoting the scientific principles that underpin the development of safer, more usable documentation. He founded CAT-i in 2003 and has personally trained over 6,000 professionals in 38 organizations world-wide.
Born in Austria, Klaus now lives in Canada and spends his spare time on his second passion – music.
This session is endorsed by the AIHS