Event Details

Thursday, 13 August, 2020 - 13:00 to 16:00
Australian Eastern Standard Time (AEST)


Online Workshop


full series of 3 master classes: $825*

2 master classes: $550*

1 master class: $275*

*prices exclude GST


Event Organising Body: 
Art of Work
(07) 3051 5856



AIHS & the Art of Work is proud to present this three-part series of three-hour master classes presented by Sidney Dekker. Participants are welcome to purchase one, two or all three master classes in the series. Plus earn 10CPD points for each master class.

Event Details

Masterclass 1: Doing safety differently

Today, we spend a lot of time on the work of safety and have lost sight of the safety of work. Safety Differently, embraced by multiple top tier organizations globally, offers a compelling alternative to the bureaucratisation and compliance of work. It sees people, not as a problem to control, but as a resource to harness. Safety Differently defers to expertise - not telling people what to do, but instead asking them what they need to be successful.

Safety Differently turns safety back into an ethical responsibility, instead of a mere bureaucratic accountability that supplies optimistic numbers to managers, boards and regulators. It doesn’t just want to stop things from going wrong, but discovers why things go well. Safety Differently helps you recognize and enhance the capacities in your people, your team and processes that make it so.

Date: Wed 29 July 2020
Time: 1pm- 4pm (AEST)
CPD Points: 10 Points


  • Origins of safety clutter and bureaucratic accountability
  • Organizational cultures of optic compliance, resignation and cynicism
  • Indicators that mispredict; busting the triangle myth
  • Hollnagel’s ‘Work as Imagined’ versus ‘Work as Done’
  • Embedded discovery and micro-experimentation
  • Safety as the presence of positive capacities, not the absence of negative events
  • Safe and resilient work as freedom-in-a-frame

Upon completion of this workshop you will be able to:

  • Explain the difference between traditional safety and Safety Differently; between Safety I and Safety II
  • Distinguish internal compliance requirements from regulatory demands
  • Appraise work-as-done and apply appropriate methods for studying it and learning from it
  • Select targets in your safety bureaucracy for decluttering, and for decentralising and devolving decision authority to frontline points of action
  • Plan micro-experiments for doing safety differently

Masterclass 2: Foundations of safety science in half a day
If you want to rapidly increase your literacy in safety science, then this workshop is for you. It covers more than 100 years of safety science—ideas as well as practice—in three hours, showing you the connections and distinctions between all the major schools of thought.

Date: Thurs 6 August 2020
Time: 1pm- 4pm (AEST)


This workshop will take you through the science and foundations of safety as:

  • Rule-following activity (Taylorism)
  • Presence and integrity of barriers (Heinrich’s dominoes, Swiss cheese)
  • Individual behaviours (Heinrich again, behavioural safety)
  • Error-resistant and –tolerant design (Human factors, cognitive engineering)
  • Preventing drift into failure (Man-made disasters, system dynamics)
  • Creating the ‘right’ culture (Safety culture)
  • Presence of capacities (HRO, Safety II, Resilience engineering)

Upon completion of this workshop you will be able to:

  • Name the major schools of thinking in safety science and identify the main figures behind them
  • Compare the strengths and weaknesses of various models of safety and risk
  • Analyse mismatches between solutions (based on a particular model) and problems in your organization
  • Formulate an intervention linked to chosen theoretical model.
  • Evaluate organisational interventions for their appropriateness defined as the match between the model chosen and the problem to be solved.

Masterclass 3: Building a restorative justice
A restorative Just Culture focuses on learning, re-establishing trust and enhancing individual and organizational resilience in the wake of a negative occurrence. It asks who are impacted by an event, what their needs are, and whose obligation it is to meet those needs. It holds people accountable by creating conditions of psychological safety—so they can offer open and honest accounts of what happened.

Date: Thurs 13 August 2020
Time: 1pm-4pm ( AEST)


  • Brief history and background of Just Culture
  • Retributive and restorative justice
  • Backward- versus forward-looking accountability and its connections to learning, honesty and forgiveness
  • Second victimhood
  • Implementing restorative Just Culture principles

Upon completion of this workshop you will be able to:

  • Distinguish between retributive and restorative models of Just Culture
  • Explain why retributive Just Culture algorithms  produce neither justice nor learning
  • Identify impacts, needs and obligations resulting from an incident
  • Identify impacts, needs and obligations resulting from an incident
  • Describe accountability in restorative terms, including its relation to openness, honesty, forgiveness and learning
  • Recognize second victims and how to prioritize interventions
  • Prepare an outline for a restorative Just Culture in your organisation

Your Speaker

Sidney Dekker

Sidney Dekker (PhD Ohio State University, USA, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia, and Professor at the Faculty of Aerospace Engineering at Delft University in the Netherlands. Sidney has lived and worked in seven countries across four continents and won worldwide acclaim for his groundbreaking work in human factors and safety. He coined the term 'Safety Differently' in 2012, which has since turned into a global movement for change. It encourages organisations to declutter their bureaucracy and set people free to make things go well, and to offer compassion, restoration and learning when they don't. An avid pilot of planes large and small, he has been flying the Boeing 737 as an airline pilot on the side. Sidney is the bestselling author of, most recently: Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; and Patient Safety. He has directed the documentaries 'Safety Differently,' 2017; 'Just Culture,' 2018, 'The Complexity of Failure,' 2018, and 'Doing Safety Differently,' 2019. His work has over 12,200 citations and an h-index of 47. More at

This event is presented in collaboration between: