Event Details

Friday, 5 August, 2022 - 08:00 to 11:00
Australian Eastern Standard Time (AEST)


Zoom Webinar


AIHS/Lighthouse Members: $535+GST I  Non-Member: $595+GST


Event Organising Body: 
Art of Work
(07) 3051 5856


Endorsed Training

Join us on Friday 5 August & Friday 12 August 2022 for the scheduled Art of Work: Work as Done: Designing Human Centred Management Systems workshop

Learn how to create systems that are built for the needs of the people not for the needs of the system, understand the needs of your people and build the system for them as opposed to training your people in how to use a system built for the organization.

Work as Done: Designing a Human Centred Management Systems will equip you with the tools to build systems that are modular, scalable that never need to be re-explained - systems that enable learning and improvement.

Develop a clear view of what good looks like, figure out what people need where work is done and work back from that point instead of asking; What does the system need, what does the governance need, what does compliance need?



If the people who rely on the system aren’t 100% sure what to do in a given situation and can't find the information quickly and easily, they'll make a decision without the information.

Work as Done is about designing management systems that enable people to make informed decisions.

This course is about learning from normal work and understanding what people need to successfully do their job, bringing systems to a user friendly place and removing bureaucratic accessibility barriers - having the right information at everyone's fingertips.

What will you learn?

Designing for the system vs Designing for people: learn how to balance Governance, Compliance and organisational needs with the needs of those doing the work.


Date: Friday 5 August 2022 & Friday 12 August 2022
Time: 8:00 am to 11:00 am AEST
Location: Webinar Format
Cost: AIHS/Lighthouse Members: $535+GST I  Non-Member: $595+GST
*Due to the online format of the interactive workshop, numbers are strictly limited to 30 participants*




Zinta Satins

Zinta is Art of Work's Chief Innovator. She is a creative thinker with the ability to come up with out-of-the-box ideas. Her qualifications include a Bachelor of Applied Science (Chemistry & Aquatic Biology) and a Graduate Diploma of Occupational Hygiene, and

her solutions are underpinned by a comprehensive working knowledge of workplace health and safety requirements. Zinta was first attracted to safety in the 90s when working as a chemist in the steel industry. This led to her taking on a number of HSE roles including occupational hygienist. After over a decade in the steel industry, she left to work as an HSE professional, gaining practical experience in construction, engineering, mining and hospitality in both regional and national roles.

Zinta has always loved safety but no more so than when she was introduced to the concepts of Safety Differently almost 10 years ago at SKM. Since then she has actively worked at developing and implementing Safety Differently processes, programs and systems. Most recently she worked at Laing O'Rourke where she was intimately involved with the company's Safety Differently program ‘Next Gear’. She was also instrumental in implementing Laing O'Rourke's HSE Management System, which is based on Safety Differently principles and is the first system of its type to be made publicly available.


Kelvin Genn

Kelvin Genn is Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led a systems and risk management program across Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees. More recently he was working for (SKM) Sinclair Knight Merz as the Global General Manager for Safety and Wellness delivering safety for major project construction in mining, energy and infrastructure. As a Board Member for NSW Health, Kelvin worked as the NSW Health Director for Clinical Quality and Patient Safety. He has also worked with the Australian Commission on Safety and Quality in Health Care to develop the national accreditation system for all health care providers across Australia. He was responsible for shaping the state and national agendas for clinical health care safety and quality through the provision of expert advice to the NSW Health Management Board and the NSW Minister of Health. Currently, he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.


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