Event Details

Wednesday, 11 September, 2019 - 14:30 to 15:30
Australian Eastern Standard Time (AEST)


AIHS / AIOH / HFESA Members: $20.00 +GST
Non Members: $65.00 +GST


Event Organising Body: 
Australian Institute of Health & Safety
(03) 8336 1995



Much is made about complexity in the modern workplace and social systems. WHS management systems are premised on more linear models of quality improvement models than may be less relevant in complex and uncertain contexts.  The work of the future needs a different framework for the health and safety of workers.  

Complex human systems frameworks are applicable to social systems such as organisations; knowledge based work; cyber-physical systems. It is possible to integrate the frameworks with existing models for management systems to create mature organisational capability and safety performance.  

The webinar explores the key principles of complex human systems frameworks and an example of one - the Cynefin framework.  The webinar provides participants with examples of methods and facilitation activities related to the frameworks and opportunity to discuss their use, approaches to delivery and recommendations to organisational management in the context of WHS. 


  • Be aware of the complex systems frameworks and their application to WHS
  • To be able to identify one framework
  • Understand how to introduce complex human systems frameworks into a WHS program in an organisation

Wednesday 11 September 2019
Time: 2.30 - 3.30 pm (AEST)
Format: Webinar Format - Login details will be emailed  to registered attendees 1-2 days prior to the webinar.
Audience: This webinar would be suitable for

  • Practitioner 1 (OHS Officer)
  • Practitioner 2-3 (OHS Advisor, OHS Coordinator)
  • Professional 1 (Graduate OHS Advisor)
  • Professional 2 (OHS Manager)
  • Professional 3 (General/Group Manager, OHS/Safety/VP/Director OHS/ Safety)
  • HSE Leaders
  • WISH
  • Student & YSP
  • Executives

SIA / AIOH / HFESA Members - $20.00 +GST
Non Members - $65.00 +GST


This webinar will be recorded and distributed to paid registered attendees 3-4 days after the event.


LIZZY SMITH, Certified Professional Ergonomist (CPE), WorkSmith

Lizzy’s business WorkSmith advises people on how to create and manage healthy, safe and sustainable businesses in corporate and social ventures.  Lizzy is a certified human factors and ergonomics specialist (aka CPE) and safety professional.

Lizzy applies systems methods and design thinking to how work is done, as well as the design of change with organisations and community groups.  Her interest and experience in complex human systems comes from many years of experience helping people to solve problems, work more enjoyably, and live a healthier life.    

Lizzy’s extensive portfolio includes research of risks in the Health sector; designing systems to improve process and safety outcomes for infrastructure and engineering projects. Lizzy’s recent projects have been with safety critical government agencies to improve their WHS Management systems, safety resilience and capability.